At Pressed Cotton, we stand behind the quality of our products. If for any reason you are not completely satisfied with your purchase please return the item for replacement or a refund of the purchase price. Our shipments are carefully inspected before leaving our warehouse, but in the event you are not satisfied with your purchase, simply follow the instructions below. Your happiness is our priority!
DAMAGED ITEMS IN SHIPPING
If your item was damaged in transit please contact firstname.lastname@example.org within 48 hours of being received and we will be happy to help.
IF YOU WISH TO RETURN THE ITEM:
Return the item(s) via the shipment method (UPS, FedEx, USPS, etc.) of your choice: To qualify for a refund you must return the item to our warehouse within 30 days of purchase at your expense. Include a copy of your packing slip with your return. Indicate the reason for return and whether you would like a replacement or merchandise credit. Pack the item carefully in the original packaging. Ship the item(s) to the address on the original shipping label. If you are uncertain about the address, please contact Online Customer Care at email@example.com. Items must be returned to the shipping origin for merchandise credit to be issued accurately.
We can not accept returns or exchanges on special-order items, or on items damaged through normal wear and tear. We also cannot accept returns of final-sale items. We do not accept COD returns.
If receiving a refund, your credit/refund will be issued within 1-2 weeks of the time the return is received in our warehouse. Refunds will be issued to the original funding source. There is a 10% restocking fee on items returned for refund.
Please note that online returns are available only for items that are 50 lbs and under and were shipped to the United States.